Certified Kroll Professional
100% Online
Full Day Training
Become a certified Kroll professional with this full-day training course, and master Kroll, the industry-leading software used in pharmacies across Canada.
What's Included
- Hands-on, instructor-led training
- Same day certification
- Teaches proficiency in daily and occasional tasks such as resolving adjudication issues and top-10 technical issues
- Become a Certified Kroll Professional (CKP), which is recognized by TELUS Kroll
Benefits
- Discounts on pharmacy references including CPS, RxFiles, UpToDate, and UpToDate Lexidrug
Prerequisites & Considerations
- This course is restricted to individuals at a beginner to earlyintermediate level; it is not suitable for advanced users.
Course Information
Accreditation
Official training and certification course for Kroll
Course Outline
Description
- Official certification program of TELUS Kroll
- Teaches you the key skills needed to be an independent and proficient user of TELUS Kroll
You will be trained on the following:
- Recommended practices to perform daily and recurring pharmacy tasks
- Basic, intermediate and advanced functions
- Interpreting and resolving common insurance, technical, and clinical adjudication issues
- Best practices for documenting various services for continuity of care
- How to troubleshoot common issues
After training
Candidates who pass an exam on the second day receive a certificate and the Certified TELUS Kroll Professional (CTKP) designation
Cancellation Policy
No refunds after the learning platform has been accessed.
